Refund policy

Return, Exchange & Refund Policy

All purchases made with us are final.
We currently do not offer returns, exchanges, or refunds for any products once an order has been placed.

Please review all product details, descriptions, and images carefully before making your purchase. If you have any questions about a product, feel free to contact us at jewelccaa@gmail.com before completing your order — we’ll be happy to assist.

Damages or Wrong Items

We take great care in packaging and dispatching your order. However, if you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at jewelccaa@gmail.com with photos of the item and packaging.
Our team will review your case and assist with a suitable resolution on a case-by-case basis.

 

Non-Returnable & Non-Exchangeable Items

Since all sales are final, the following apply to all orders:

• No returns or exchanges are accepted for any reason (including change of mind, size, or preference).

Contact

For any order or product-related queries, reach out to us at jewelccaa@gmail.com.

• Refunds will not be issued once payment has been processed.